Tata Capital Limited, the flagship financial services firm of the prestigious Tata Group, is accepting applications for the role of Customer Service Executive at its Hyderabad office center. Posted on August 18, 2026, this full-time permanent opening caters to graduates and postgraduates across a wide experience spectrum (0 to 7 years). The role focuses on customer query resolution, financial product support, cross-functional escalation handling, and customer experience (CX) process improvements.
Before reviewing the core duties and eligibility criteria for this Tata Capital posting, explore our other active hiring trackers for this week:
🔗 Previous Post: Tech Mahindra Mega Walkin Drive 2026 – Banking Customer Support (100 Openings) — Mega walk-in interview drive (Aug 17–22) for 100 banking voice process roles at Pranava One, Erramanzil, Hyderabad.
🔗 Previous Post: JLL Operational Intelligence Analyst Recruitment 2026 – Remote Track — Operational risk, incident management, and AI validation role (Req ID: REQ521097) in Hyderabad & Bengaluru.
🔗 Previous Post: Amazon Program Specialist Recruitment 2026 – Network Control Center Track — Real-Time Remedies Execution and customer communications role (Job ID: 10493378) in Hyderabad.
🔗 Previous Post: Accenture Trust & Safety New Associate Recruitment 2026 – Content Moderation Track — Entry-level digital safety and moderation role (Job No: AIOC-S01659507) in Hyderabad for 0-1 years experience.
Job Overview:
| Particular | Details |
|---|---|
| Hiring Enterprise | Tata Capital Ltd. |
| Position Title | Customer Service Executive |
| Requisition ID | 180826500556 |
| Posting Date | August 18, 2026 |
| Work Location | Hyderabad, Telangana |
| Industry Domain | Financial Services & Lending (NBFC) |
| Experience Requirement | 0 – 7 Years (Freshers & Experienced) |
| Offered Package | Not Disclosed (As per Industry Standards) |
| Educational Bar | Any Graduate (UG) / Any Postgraduate (PG) |
| Key Function Focus | Query Resolution, Loan Services, Complaint Management & CX Workflow Improvement |
Core Position Framework:
As a Customer Service Executive at Tata Capital, you will serve as a primary touchpoint for financial services clients. The role involves addressing customer inquiries regarding loan products and financial services, resolving complex customer complaints, maintaining high product expertise, collaborating with internal operations teams, and identifying opportunities to streamline workflows to elevate customer satisfaction.
Key Structural Responsibilities:
- Customer Interaction: Professionally handle customer inquiries regarding retail loans, financial portfolios, and account servicing.
- Product Assistance: Provide clear, precise, and timely information regarding Tata Capital’s financial offerings and repayment options.
- Cross-Functional Issue Resolution: Partner with internal credit, risk, and operations teams to resolve escalated or complex customer grievances.
- CX Process Enhancement: Analyze recurring customer feedback to develop and execute workflow improvements that boost operational efficiency.
- Relationship Management: Foster long-term trust and customer retention through empathetic and structured issue resolution.
Required Skill Set & Capabilities:
- Financial Domain Understanding: General knowledge of financial institutions, lending operations, and loan servicing lifecycle.
- Communication & Interpersonal Skills: Strong verbal and written communication abilities to articulate complex financial details clearly.
- Analytical Capabilities: Aptitude for analyzing customer grievances, identifying process bottlenecks, and driving corrective action.
- Customer Centricity: Demonstrated commitment to customer experience excellence and query resolution accuracy.
How to Apply & Application Steps
Follow this sequence to submit your application on the official portal:
1.Review Resume Alignment:
Ensure your resume highlights experience in customer service, financial services, loan processing, or client handling.
2.Access Job Listing Portal:
Navigate to the official listing page on Naukri to initiate your application.
3.Redirect to Official Enterprise Portal:
Select ‘Apply on Company Site’ to transfer to the official Tata Capital Careers portal.
4.Submit Application Details:
Complete your personal details, upload your current resume, and complete the official Tata Capital submission form.
Frequently Asked Questions (FAQs)
Are freshers eligible to apply for this Tata Capital Customer Service Executive role?
Yes, the qualification criteria ranges from 0 to 7 years of experience, allowing fresh graduates with strong communication skills as well as experienced professionals to apply.
What educational background is required for this opening?
Any Graduate (UG) or Any Postgraduate (PG) degree holder is eligible to apply for this role.
Where is this position located?
This position is based at Tata Capital’s office in Hyderabad, Telangana.
Disclaimer
Hustle2GetHired is a free career educational notification platform. We maintain an independent notification channel and do not request placement fees or profile handling charges. All application processing is conducted directly on the official employer site.
Explore More Jobs:
Join Our WhatsApp Channel
Get the latest private jobs, government jobs, walk-in drives, internships, and work-from-home opportunities delivered instantly. Join our official WhatsApp channel to never miss an update.