Jones Lang LaSalle (JLL), a premier global commercial real estate services and investment management firm, has announced hiring for the position of Operational Intelligence Analyst under Job Requisition ID: REQ521097. This is a full-time, Remote role based out of Hyderabad, Telangana and Bengaluru, Karnataka. The JLL Operational Intelligence Analyst role focuses on rules-based decision workflows, risk criteria validation, incident management systems, AI-supported human-in-the-loop processes, and enterprise risk documentation.
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Job Overview:
| Particular | Details |
|---|---|
| Hiring Enterprise | Jones Lang LaSalle (JLL) |
| Requisition Number | REQ521097 |
| Target Profile Title | Operational Intelligence Analyst |
| Core Domain Focus | Operational Risk, AI-Assisted Workflows & Incident Management |
| Primary Base Hubs | Remote – Hyderabad, TS / Bengaluru, KA |
| Work Setup Structure | Remote (Full-Time, 40 Scheduled Weekly Hours) |
| Key Core Tools | Microsoft Excel, Microsoft Word, Incident & Case Management Systems |
| Process Environment | Rules-based SOPs, Human-in-the-Loop AI Validation, Escalation Management |
Core Position Framework:
As an Operational Intelligence Analyst at JLL, your main responsibility is to execute rules-based risk criteria, standard operating procedures (SOPs), and AI-assisted workflows with high attention to detail. Operating within incident and case management enterprise platforms, you will validate automated data outputs, identify recurring risk patterns or misclassified events, document findings using Microsoft Excel and Word, and escalate exceptions through established reporting channels.
Key Structural Responsibilities:
- SOP & Decision Tree Execution: Apply standard operating procedures, structured decision trees, and defined risk criteria with high consistency.
- AI-Assisted Workflow Validation: Perform human-in-the-loop review and validation for automated AI outputs, refining data accuracy and incorporating updated SOP rules.
- Risk Pattern Identification & Escalation: Detect data gaps, misclassified risk events, and recurring operational issues, ensuring timely escalation without owning solution design.
- Enterprise Case & Incident Documentation: Maintain precise records, audit logs, and follow-up outcomes in enterprise incident/case management platforms and MS Word.
- Data Tracking & Stakeholder Coordination: Utilize MS Excel for data filtering, tracking, and basic analysis while collaborating professionally with cross-functional action owners.
Required Technical Qualifications & Capabilities:
- Process Discipline & Attention to Detail: Demonstrated ability to follow rules-based frameworks and accurately flag missing or inconsistent information.
- Enterprise System Experience: Practical familiarity working with incident management, case management, EHS, or risk/compliance platforms.
- Technical Tooling Proficiency: Proficiency in Microsoft Excel for data filtering, basic analysis, and tracking, along with MS Word for SOP adherence and documentation.
- Communication & Adaptability: Strong written communication skills for enterprise documentation and comfort working in dynamic environments with evolving AI workflows.
Desired / Preferred Capabilities:
- Familiarity with Environmental Health & Safety (EHS), risk management, or compliance workflows.
- Foundational understanding of AI-supported human-in-the-loop validation mechanisms.
How to Apply
Follow these step-by-step instructions to submit your official application on the JLL Workday careers portal:
1.Verify Resume Alignment:
Ensure your resume highlights process discipline, experience with case/incident management systems, MS Excel proficiency, and understanding of risk compliance or SOP frameworks.
2.Access Official JLL Workday Portal:
Click the direct application link provided below to open Requisition ID REQ521097.
3.Start Candidate Application:
Select the ‘Apply’ button on the official JLL portal page.
4.Upload Resume & Submit:
Log in or create a Workday candidate account, complete your personal and background details, upload your resume, and submit your official application.
Frequently Asked Questions (FAQs)
Is this Operational Intelligence Analyst position at JLL remote?
Yes, this is a Full-time, Remote role based out of Hyderabad, TS or Bengaluru, KA.
What are the primary tools used in this role?
Key tools include Microsoft Excel (for tracking and filtering), Microsoft Word (for SOP documentation), and enterprise incident/case management platforms.
Does this role require prior AI or risk management experience?
While prior experience in incident management, EHS, or risk compliance is preferred, a strong foundation in structured process discipline, attention to detail, and willingness to learn AI-assisted workflows is required.
Disclaimer
Hustle2GetHired is a free career educational notification platform. We maintain an independent notification channel and do not request placement fees or profile handling charges. All application processing is conducted directly on JLL’s official talent acquisition portal.
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