Accenture Operations has announced active hiring for the position of Customer Service New Associate under its Trust & Safety / Content Moderation operational unit in Hyderabad. Registered under Job No. AIOC-S01662994, this full-time role is open to freshers and entry-level professionals with 0 to 1 year of experience across Any Graduation stream.
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Job Overview:
| Particular | Details |
|---|---|
| Hiring Enterprise | Accenture Operations |
| Position Role | Customer Service New Associate |
| Operational Focus | Trust & Safety / Content Moderation / Language Translation |
| Job Requisition ID | AIOC-S01662994 |
| Work Location | Hyderabad, Telangana |
| Employment Type | Full-Time, Permanent |
| Experience Requirement | 0 to 1 Year (Freshers Eligible) |
| Educational Bar | Any Graduate (B.Sc, B.Tech, BCA, B.Com, B.A, etc.) |
| Language Skill | Hindi – Elementary |
| Offered Package | Not Disclosed (As per IT/ITeS Industry Standards) |
Core Position Framework:
As a Customer Service New Associate within Accenture’s Trust & Safety community, you will review, analyze, and moderate user-generated profiles, audio, videos, and text-based content to ensure platform safety and compliance with client policies. This role involves maintaining digital community guidelines, investigating user-reported issues, and participating in well-being and continuous policy training programs.
Key Operational Responsibilities:
- Content Moderation & Review: Analyze, classify, or remove text, audio, video, and user profile data based on defined client rules and safety guidelines.
- Policy Compliance & Escalation: Remain updated on shifting client policies, investigate complex content violations, and escalate recurring issues to senior Trust & Safety teams.
- Objective Decision Making: Evaluate reported content impartially and devoid of personal beliefs, keeping digital environments safe for end users.
- Process Improvement: Participate in team workgroups, quality control discussions, and policy training to optimize moderation efficiency.
- Resilience & Well-being Engagement: Actively participate in Accenture’s specialized well-being support program designed for content moderators handling sensitive digital media.
Key Skill Requirements:
- Educational Qualifications: Graduation degree in Any Stream (B.Sc, B.Tech, B.Com, B.A, BCA, etc.).
- Experience & Language: 0 to 1 year of total experience; elementary proficiency in Hindi.
- Emotional Resilience: Strong coping mechanisms, stress management, and objective decision-making skills.
- Analytical & Communication Skills: Excellent reading comprehension, strong attention to detail, and sound critical thinking.
How to Apply & Registration Workflow
Eligible candidates can apply directly on the official Accenture careers page:
1.Review Job Requirements:
Confirm your degree eligibility (Any Graduate) and readiness for content moderation / Trust & Safety workflows.
2.Access Accenture Careers Page:
Open the official application link.
3.Create Profile & Submit Resume:
Click ‘Apply for this job’, sign up using your email ID, and upload your resume.
4.Complete Registration:
Fill in your personal and educational details, review all entries, and complete your application under Job No. AIOC-S01662994.
Frequently Asked Questions (FAQs)
What qualification is required for the Customer Service New Associate post at Accenture?
Any Graduate degree (B.Tech, B.Sc, B.Com, B.A, BCA, etc.) is eligible to apply for this vacancy.
Is freshers eligible for this Accenture role?
Yes, freshers and entry-level candidates with 0 to 1 year of experience are eligible.
Where is the job location for this listing?
This position is located at Accenture’s facilities in Hyderabad, Telangana.
What is the core role focus for Job No. AIOC-S01662994?
The role focuses on Trust & Safety, content moderation, and evaluating user profiles, audio, video, and text data based on safety guidelines.
Disclaimer
Hustle2GetHired is a free career news notification portal. We operate independently and do not process hiring or charge recruitment fees. Candidate selections are conducted directly by Accenture.
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