Tata Capital Limited, the flagship financial services company of the Tata Group, has officially opened applications for the position of Customer Service Executive under Job ID 50968 (aggregated via Oracle Cloud Candidate Experience). This hiring drive targets candidates with 0 to 7 years of experience across multiple key locations, including Hyderabad, Chennai, Mumbai, Medak, and Pune. The Tata Capital Customer Service Executive role focuses on handling customer inquiries, managing service requests across channels, resolving transactional issues, and enhancing customer satisfaction within the financial products division.
Before reviewing the qualification requirements and application process, explore our other active hiring trackers for this week:
🔗 Previous Post: Amazon Investigation Associate Recruitment 2026 – WFH / Virtual Role for Bangalore Hub — Remote transaction risk track (Job ID: 10490562) for analytical candidates with strong communication skills.
🔗 Previous Post: Cognizant Data Analyst Recruitment 2026 – Hybrid Role for Python & Power BI Specialists — Analytics track in Bangalore for professionals skilled in Python, Power BI, Tableau, and Excel VBA Macros.
🔗 Previous Post: 247.ai Virtual Interview 2026 – Massive Hiring for International Voice & Chat Process — Virtual MS Teams hiring event for 70 positions in Uppal, Hyderabad offering up to ₹27,000 take-home pay.
🔗 Previous Post: Tech Mahindra Mega Walkin Drive 2026 – Service Desk Technical Support Openings — Mass on-site hiring event running at the Bahadurpally campus infrastructure for international voice support professionals.
🔗 Previous Post: Deloitte USI Recruitment 2026 – Intela Support Agent Openings in Hyderabad — Premium application support track operating under a 24/7 rotational shift framework for entry-level graduates.
Job Overview:
| Particular | Details |
|---|---|
| Hiring Enterprise | Tata Capital Limited |
| Job requisition ID | 50968 |
| Target Profile Title | Customer Service Executive |
| Industry / Department | Financial Services / Customer Success, Service & Operations |
| Work Locations | Hyderabad, Chennai, Mumbai, Medak, Pune |
| Experience Window | 0 to 7 Years (Freshers & Experienced) |
| Employment Type | Full-Time, Permanent |
| Education Qualification | UG: Any Graduate | PG: Any Postgraduate |
| Remuneration | Best in Industry / Not Disclosed |
Core Position Framework:
As a Customer Service Executive at Tata Capital, you will serve as a primary contact point for client interactions across various communication channels (phone, email, and internal support ticketing systems). Operating within the Financial Services domain, the candidate will be responsible for resolving client inquiries related to secured business loans, retail financial products, and service requests while keeping detailed records of customer transactions and collaborating with internal teams to minimize escalation turnaround times.
Key Structural Responsibilities:
- Inquiry Management & Issue Resolution: Handle customer queries professionally, address account or transaction issues, and ensure prompt resolution.
- Multi-Channel Communication: Provide exceptional customer support through email, chat, and phone channels.
- Request & Transaction Processing: Process customer requests efficiently, ensuring high accuracy and compliance with financial guidelines.
- Data Maintenance & Records: Maintain comprehensive and accurate documentation of customer interactions, transactions, and account updates in computer software databases.
- Internal Collaboration & Escalation: Work with internal operations and cross-functional teams to resolve complex customer issues and escalate persistent risks to senior management.
Qualifications & Skill Requirements:
- Educational Background: Graduation in any discipline (UG: Any Graduate); Postgraduate degree holders (PG: Any Postgraduate) are also eligible.
- Communication Skills: Superior verbal and written communication skills with strong interpersonal capability.
- Technical Proficiency: Comfortable using computer systems, office software, and customer interaction databases.
- Analytical & Problem-Solving: Demonstrated capability to analyze client issues, navigate fast-paced team settings, and meet strict deadline metrics.
- Industry Alignment: Knowledge of customer service principles, customer support workflows, or financial products is advantageous.
How to Apply
Follow these steps to submit your application directly via the official Tata Capital portal:
1.Verify Profile Eligibility:
Ensure your resume highlights communication skills, customer service background, or technical application proficiency.
2.Navigate to Official Tata Capital Careers System:
Click the direct application link below to access Job ID 50968.
3.Complete Online Registration:
Create or log in to your candidate account, enter your personal details, preferred location, and upload your updated resume.
4.Submit Profile & Track Status:
Review all submitted details and complete your profile application for recruiter evaluation.
Frequently Asked Questions (FAQs)
Which locations are eligible for this Tata Capital recruitment drive?
This opening covers multiple locations, including Hyderabad, Chennai, Mumbai, Medak, and Pune.
Can freshers apply for the Customer Service Executive position at Tata Capital?
Yes, the experience eligibility ranges from 0 to 7 years, making it open to both fresh graduates and experienced customer support professionals.
What educational qualifications are required for this role?
Candidates with any full-time Bachelor’s degree (Any Graduate) or Master’s degree (Any Postgraduate) are eligible to apply.
Disclaimer
Hustle2GetHired is a free career resource platform. We do not charge fees or placement costs. Job details are compiled from public listings; applicants should confirm the latest information directly on the company career portal.
Explore More Jobs:
Join Our WhatsApp Channel
Get the latest private jobs, government jobs, walk-in drives, internships, and work-from-home opportunities delivered instantly. Join our official WhatsApp channel to never miss an update.