Tech Mahindra, a premier global provider of digital transformation, consulting, and business re-engineering services, has announced an extensive Mega Walk-in Recruitment Drive for the position of Service Desk Technical Support Associate / Senior Associate within its International Voice division. Based entirely out of Tech Mahindra’s large-scale corporate campus infrastructure in Bahadurpally, Hyderabad, Tech Mahindra Mega Walk-in ongoing hiring campaign provides a massive professional platform for freshers and experienced support specialists to build careers in global IT infrastructure management under a 24/7 operating framework.
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Job Overview:
| Particular | Details |
|---|---|
| Company Name | Tech Mahindra Ltd |
| Job Role | Technical Support Associate / Senior Technical Support Associate |
| Job Location | Bahadurpally Campus, Hyderabad, India |
| Compensation Framework | ₹3.0 Lakhs – ₹5.5 Lakhs Per Annum (Based on background evaluation) |
| Employment Type | Full-Time, Permanent |
| Total Target Openings | 20 Active Openings |
| Experience Window | 0 to 5 Years (Freshers are eligible; experienced must be from International Voice) |
| Drive Timeline Window | August 4, 2026 – August 14, 2026 (Excludes Saturdays, Sundays, & Holidays) |
| Qualification | Graduation is not required |
Core Position Framework:
As a core professional within Tech Mahindra’s International Service Desk team, your primary objective is to manage inbound technical requests from global corporate clients. You will deliver comprehensive L1/L2 technical support, handle enterprise application issues, and leverage modern ITSM tools to ensure seamless business continuity for international users while meeting strict SLA targets.
Key Structural Responsibilities:
- L1/L2 Technical Support: Acknowledge, diagnose, and resolve customer technical queries via phone and email channels using proper incident logging procedures.
- Active Directory Management: Execute user profile management actions including password resets, account lockouts, and group access permissions.
- Desktop & Remote Troubleshooting: Troubleshoot Windows OS platforms (7/8/10), basic network connections (LAN, Wi-Fi), VPN connectivity, Citrix environments, and enterprise printer configurations.
- O365 Productivity Ecosystem: Provide technical guidance and resolution patterns for Microsoft Office suites, Outlook email routing, MS Teams configurations, and corporate Exchange systems.
- ITSM Tool Operations: Work comfortably within modern enterprise management ticket tracking environments like ServiceNow, BMC Remedy, HPSM, or CA Service Desk.
- System Maintenance: Interface with basic infrastructure components including patch deployments, antivirus updates, and foundational SCCM environments.
Required Technical Qualifications & Capabilities:
- Professional Alignment: 0 to 5 years of experience exclusively centered within international voice customer care or technical infrastructure support. Freshers must not be pursuing any active degree.
- Communication Mastery: Flawless English communication skills featuring exceptional articulation, natural tone delivery, and polished listening capabilities for US/International calling systems.
- Operational Schedule: Absolute readiness to work in continuous 24/7 rotational shifts, including specialized permanent night shift arrays.
- Workplace Environment: This position operates on a strict, full-time Work From Office model at the designated Bahadurpally location.
How to Apply & Walk-in Procedure
To officially participate in this Mega Walk-in Recruitment Drive, follow these precise step-by-step instructions:
1.Verify Eligibility Requirements:
Review the full qualification checklists, shift constraints, and full-time location boundaries to confirm alignment.
2.Prepare Required Documents:
Gather your latest physical professional resume copies and a valid government-issued identification card (such as an Aadhaar Card) for security verification.
3.Add the Contact Endorsement:
Clearly write the primary HR contact name “Aniketh” on the top header of your printed physical resume.
4.Locate the Venue Hub:
Navigate directly to the Tech Mahindra Campus in Bahadurpally, Hyderabad, between 10:00 AM and 12:30 PM on any active weekday during the drive window (August 4 – August 14, 2026).
5.Complete the On-Site Screening:
Submit your document bundle at the welcome desk, request to meet HR recruiter Aniketh, and begin your multiple round evaluation process.
Frequently Asked Questions (FAQs)
Are candidates currently completing their degree via distance or regular tracks eligible to apply?
No, the team requirements explicitly mandate that candidates must be completely done with their academic pursuits (No Pursuing).
What exact days should candidates avoid when traveling to the walk-in venue?
Do not attempt to walk in on Saturdays, Sundays, or any official public festive dates during the August 4 to August 14 timeline, as corporate evaluations do not run on those days.
Disclaimer
Hustle2GetHired is a completely free career educational notification platform. We provide an independent notification channel and do not request placement assets, premium application charges, or profile handling fees. All verification loops are safely executed by the corporate entity’s talent acquisition network on-site.
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